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GDPR Policy Statement

Introduction

Future Learning Group (FLG) is dedicated to safeguarding the privacy and personal data of our users, employees, partners, and stakeholders. This policy outlines our adherence to the General Data Protection Regulation (GDPR) (EU) 2016/679 and our commitment to data protection and transparency.

1. Scope and Applicability

This policy applies to all personal data processed by FLG in connection with our game-based learning platform and associated services. It governs the collection, use, storage, and sharing of personal data.

2. Data Controller

FLG acts as the Data Controller for all personal data we process. For any data protection inquiries, contact:

Data Protection Officer (DPO): Nicholas Deveney

privacy@futurelearning.group

3. Legal Basis for Processing

FLG processes personal data based on the following legal grounds:

  • Consent: Where users provide explicit consent for specific purposes.

  • Contractual Necessity: To fulfil agreements related to our services.

  • Legal Obligations: To comply with applicable laws.

  • Legitimate Interests: To improve services, ensure security, and enhance user experience.

4. Categories of Personal Data

We may collect and process the following types of personal data:

  • User Data: Name, email, job title, organisation, and contact details.

  • Usage Data: IP addresses, browser types, and activity logs.

  • Payment Data: To process financial transactions securely.

5. Purpose of Data Processing

FLG processes personal data to:

  • Deliver game-based learning platform services.

  • Customise user experiences and recommendations.

  • Manage accounts and communications.

  • Conduct research and improve our offerings.

  • Fulfil legal and regulatory requirements.

6. Data Sharing and Transfers

Personal data may be shared with third parties under these circumstances:

  • With trusted service providers under data protection agreements.

  • To comply with legal requirements or respond to lawful requests.

  • With explicit user consent where applicable.

When transferring data outside the EEA, FLG ensures compliance with GDPR by using appropriate safeguards, such as Standard Contractual Clauses.

7. Data Retention

FLG retains personal data only as long as necessary for the purposes outlined in this policy or as required by law. Data that is no longer needed is securely deleted or anonymised.

8. Data Subject Rights

Under GDPR, users have the following rights:

  • Access: To obtain information about their personal data.

  • Rectification: To correct inaccurate or incomplete data.

  • Erasure: To request deletion of their data.

  • Restriction: To limit the processing of their data.

  • Data Portability: To receive their data in a structured, machine-readable format.

  • Objection: To object to processing based on legitimate interests.

Users can exercise these rights by contacting our DPO at privacy@futurelearning.group.

9. Data Security Measures

FLG employs advanced technical and organizational measures to ensure data security, including encryption, secure servers, and regular security audits.

10. Breach Notification

In the event of a data breach, FLG will notify affected individuals and the relevant supervisory authority within 72 hours, as required by GDPR.

11. Updates to this Policy

This policy may be updated to reflect changes in legal requirements or our practices. Updates will be communicated via our website or directly to affected individuals.

Contact Information

For any questions or concerns regarding this policy, contact:

Future Learning Group

Post:Future Learning & Growth, Landscape House, Baldonnel Business Park, Baldonnel, Dublin, Ireland

Email: privacy@futurelearning.group

Acknowledgment

By engaging with FLG’s services, users acknowledge and agree to this GDPR Policy.

See the following policies for more information: